As you are aware myself along with 3 other colleagues recently participated in the 2 Day online training session which is Unit Standard 17601 ICAM Investigation.
I felt it important to give you some feedback about my experience and how valuable this was for me in particular, I honestly thought at first “ How was I going to adjust to the new norm, and the impact COVID has had” I guess for a lot of students its an adjustment to say the least.
I would like to commend Ciaran O’Regan for the professional and practical manner he presented the course content over the 2 days, I was very comfortable and felt that the content presented exceeded my expectation from a delivery point of view. Ciaran encouraged the students to interact and share information about experiences around incident investigation, His knowledgebase was outstanding I honestly felt confident that I could now apply what I have learnt in our work environment.